Support
Questions? Answers.
How does rent splitting work?+
You set a schedule — bimonthly, weekly, or matched to your paychecks. Covelight automatically pulls small deposits from your bank on those dates. On rent day, your landlord receives one full payment. They never see the splits.
Is Covelight free for tenants?+
Yes. All core features are free for tenants and guests. The only paid feature is optional credit reporting at $2.99/mo, included in your rent payment.
Does my landlord see how I split my rent?+
Never. Your split schedule is completely private. Your landlord sees one payment on rent day — the full amount.
How does credit reporting work?+
If you opt in, every on-time rent payment is reported to Experian, Equifax, and TransUnion. Late or missed payments are never reported. The $2.99/mo fee is included in your rent payment.
Is this a loan?+
No. Covelight never lends money. We hold your deposits securely and release the full amount to your landlord on rent day. No lending, no interest, no credit checks.
What if a deposit fails?+
We retry once after 2 days and send you a notification. You can adjust your schedule anytime if your situation changes.
How much does it cost for landlords?+
$19.99/mo includes 5 units. Each additional unit is $2.99/mo, with a hard cap of $199.99/mo regardless of how many units you manage.
How do short-term rental splits work?+
The primary guest creates a booking, then invites friends to split the cost. Each person pays their share through the app. The host receives one clean payment.
Why isn't the subscription in the app?+
Landlord subscriptions are processed through our website via Stripe. Since the service is consumed outside the app (real-world property management), app store commissions don't apply.